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Terms and Conditions

These Terms and Conditions govern your use of the Gravity Global Export website and any enquiry, quotation, or transaction conducted through it. By using our website or engaging our services, you agree to these terms.

Use of the Website

The content on this website is provided for general information about our pharmaceutical export services. Product availability, specifications, and pricing are indicative and subject to confirmation at the time of order.

Quotations and Orders

All quotations are valid for the period stated and are subject to product availability, regulatory clearance, and confirmation of order details. An order is binding only once confirmed in writing by both parties.

Regulatory Compliance

  • All products are supplied in accordance with applicable manufacturing and export regulations.
  • The buyer is responsible for ensuring that imported products comply with the laws of the destination country.
  • Full regulatory documentation is provided with every shipment as required.

Pricing and Payment

Prices are quoted exclusive of taxes, duties, and shipping unless stated otherwise. Payment terms are agreed in writing prior to dispatch.

Limitation of Liability

To the maximum extent permitted by law, Gravity Global Export shall not be liable for any indirect or consequential loss arising from the use of this website or the supply of products, except where such liability cannot be excluded under applicable law.

Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Nagpur, India.

Contact Us

For any questions regarding these Terms and Conditions, please contact our export desk through the enquiry form on our website.

FAQ

Frequently asked questions

How do I request a quotation?
Click the “Request Quotation” button on any product, share your details and the quantity you need, and our export team will reply with current pricing and availability.
What is the minimum order quantity (MOQ)?
Minimum order quantities vary by product and are shown on each product page. We support both small trial orders and large wholesale volumes — share your requirement and we will confirm.
Which countries do you export to?
We supply distributors, pharmacies, hospitals, NGOs and agencies in more than 120 countries worldwide.
Do you provide documentation for import and product registration?
Yes. Every shipment includes complete export documentation — such as invoices, packing lists and certificates of analysis — to support customs clearance and product registration in your market.
How is pricing decided?
Pricing is quotation-based and depends on the product, quantity and destination. Request a quote and we will share competitive export prices along with payment and delivery terms.
How long does delivery take?
Lead times depend on the product, order size and destination, and are confirmed together with your quotation.
Can I order samples before a bulk order?
In many cases, yes. Mention “sample” in your enquiry and our team will advise on availability and terms.
Do you handle temperature-sensitive products?
Yes. Temperature-sensitive medicines are shipped under validated cold-chain logistics with appropriate temperature monitoring.