Gravity Global Export (“we”, “us”, or “our”) is committed to protecting the privacy of every visitor, customer, and partner who interacts with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your personal data.
Information We Collect
We collect information you provide directly to us — such as your name, company, country, email address, phone number, and product requirements — when you submit an enquiry, request a quotation, or subscribe to our updates. We also collect limited technical data (such as IP address and browser type) automatically to keep our website secure and performant.
How We Use Your Information
- To respond to enquiries and provide quotations for pharmaceutical products.
- To process export documentation and fulfil regulatory requirements.
- To send you product, regulatory, and export-related updates you have requested.
- To improve our website, services, and customer experience.
Data Sharing and Disclosure
We do not sell your personal data. We may share information with logistics partners, regulatory authorities, and service providers strictly as required to fulfil your order or to comply with applicable law.
Data Retention and Security
We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to meet legal and regulatory obligations. We apply appropriate technical and organisational safeguards to protect your information against unauthorised access, alteration, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us using the details provided on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our export desk through the enquiry form on our website.